About/FAQ
Gaming miniatures traditionally take up a lot of space and are not cost effective for huge armies. Well no longer!
How do they work?
Our miniatures are printed on beautiful crystal clear acrylic, die cut, and sized to work with most traditional RPG tabletop miniatures and games.
What size are Skinny Minis?
Skinny Minis are 2mm thick. We make a variety of sizes available that are comparable to standard minis produced by companies like Reaper or Wizkids.
Each set may come with a mix of small, medium and large miniatures. The small minis stand just under 1”, the medium under 2”, and the large just under 3”. The XL minis are sold separately and will tower over your other miniatures at around 6"!
Do they work with D&D, Pathfinder, 5e?
Skinny Minis are sized to work with any RPG that uses a 1-inch scale grid.
Some sets say they have multiples. Is any art duplicated?
No! Even if the set says that it has multiples, each one will have its own unique design.
Are Skinny Minis durable?
Very! They are made of 2mm-thick acrylic and hold up very well for everyday use.
Shipping Policies
Skinny Minis ships from Los Angeles. Shipping and handling costs vary based on order weight and delivery location.
Shipping within the United States is handled by the US Postal Service and Fedex depending on the weight and size of the package. Typically, orders are delivered between 3-5 days after an order has been shipped.
NOTE: INTERNATIONAL CUSTOMERS - You will be responsible for any and all customs fees your country levies on your package. Please be aware of your countries duties and customs fees before you purchase.
Shipping to locations outside the United States is handled by DHL.Typically, orders are delivered within 10-20 days, but they may be delayed by customs. Delays and fees due to customs are outside of our control.
Shipments made during this time may be delayed due to overloaded shipment fulfillment services due to COVID-19. We appreciate your patience and understanding at this time.
Return / Refund Policies
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it (minis have not been removed from sheet). You’ll also need the receipt or proof of purchase. Customer is responsible for return shipping costs.
Manufacturer errors (such as misprints), will be replaced at no cost.
To start a return, you can contact us at support@skinny-minis.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at support@skinny-minis.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.